Vaunt Square

Refund Policy

We want you to be completely satisfied with your purchase from our store. Please take a moment to read our return policy, which outlines the guidelines and procedures for returning items for a refund.

We offer refunds for eligible items within 14 days of the original purchase date. To be eligible for a refund, the item must meet the following criteria:

It should be in its original condition, unused, and free from any damage.
It must be accompanied by a valid receipt or proof of purchase.
Non-Refundable Items
Please note that certain items are non-refundable. These include:

Customized or personalized items: If an item has been specifically tailored to your preferences, such as products from our designer page or those with edited names/numbers, it cannot be returned for a refund unless there is a defect or error on our part.
Items without a receipt: We require a valid receipt or proof of purchase to process a refund. Without proper documentation, we are unable to initiate a refund.
Return Process
If you wish to return an eligible item for a refund, please follow these steps:

Contact our customer support team within 14 days of your purchase to initiate the return process. You can reach us through [contact details].
Provide your order number, the item(s) you wish to return, and the reason for the return.
Our customer support team will guide you through the return process, providing you with any necessary instructions and a return shipping address.
Once we receive the returned item and verify its eligibility, we will process the refund to your original payment method within a reasonable timeframe.
Exchange Policy
At this time, we do not offer direct exchanges for returned items. If you would like to exchange an item, we kindly ask you to follow the return process outlined above and place a new order for the desired item.

Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Please note that our return policy is subject to change without prior notice. We encourage you to review this page regularly for any updates.

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